Client Satisfaction Survey for HIV/AIDS Dental Care Services: An Example from Rural Texas

H. Stephen Cooper PhD. LCSW; LMSW-AP Freddie L. Avant PhD.; LMSW-IPR Kim L. Rich-Rice PhD.

Client Satisfaction Survey for HIV/AIDS Dental Care Services: An Example from Rural Texas

H. Stephen Cooper PhD. LCSW, LMSW-AP Freddie L. Avant PhD., LMSW-IPR Kim L. Rich-Rice PhD.

Stephen F Austin State University

Research output: Contribution to journal › Article › peer-review

Abstract

The challenges to examining client satisfaction are demonstrated through an evaluation of dental services provided by a regional service provider to people living with HIV/AIDS. The process of developing and administering a measure of client satisfaction is discussed. Forty-one of 350 (11.7%) dental clients chose to participate. Quantitative and qualitative data suggests that overall participants are satisfied with services. Identified concerns included a lack of specialized dental, medical, mental health, and case management services. Implications of the study for service delivery, future evaluations, and rural social work practice are addressed.

Original language	Undefined/Unknown
Journal	Journal of Human Services: Training, Research, and Practice
State	Published - Feb 15 2016

Access to Document

Client Satisfaction Survey for HIV AIDS Dentral Care

http://scholarworks.sfasu.edu/jhstrp/vol1/iss1/1

Cite this

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title = "Client Satisfaction Survey for HIV/AIDS Dental Care Services: An Example from Rural Texas",

abstract = "The challenges to examining client satisfaction are demonstrated through an evaluation of dental services provided by a regional service provider to people living with HIV/AIDS. The process of developing and administering a measure of client satisfaction is discussed. Forty-one of 350 (11.7%) dental clients chose to participate. Quantitative and qualitative data suggests that overall participants are satisfied with services. Identified concerns included a lack of specialized dental, medical, mental health, and case management services. Implications of the study for service delivery, future evaluations, and rural social work practice are addressed.",

author = "LCSW, {H. Stephen Cooper PhD.} and {Freddie L. Avant PhD.}, LMSW-AP and {Kim L. Rich-Rice PhD.}, LMSW-IPR",

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T1 - Client Satisfaction Survey for HIV/AIDS Dental Care Services: An Example from Rural Texas

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AU - Freddie L. Avant PhD., LMSW-AP

AU - Kim L. Rich-Rice PhD., LMSW-IPR

PY - 2016/2/15

Y1 - 2016/2/15

N2 - The challenges to examining client satisfaction are demonstrated through an evaluation of dental services provided by a regional service provider to people living with HIV/AIDS. The process of developing and administering a measure of client satisfaction is discussed. Forty-one of 350 (11.7%) dental clients chose to participate. Quantitative and qualitative data suggests that overall participants are satisfied with services. Identified concerns included a lack of specialized dental, medical, mental health, and case management services. Implications of the study for service delivery, future evaluations, and rural social work practice are addressed.

AB - The challenges to examining client satisfaction are demonstrated through an evaluation of dental services provided by a regional service provider to people living with HIV/AIDS. The process of developing and administering a measure of client satisfaction is discussed. Forty-one of 350 (11.7%) dental clients chose to participate. Quantitative and qualitative data suggests that overall participants are satisfied with services. Identified concerns included a lack of specialized dental, medical, mental health, and case management services. Implications of the study for service delivery, future evaluations, and rural social work practice are addressed.

M3 - Article

JO - Journal of Human Services: Training, Research, and Practice

JF - Journal of Human Services: Training, Research, and Practice

ER -