@inproceedings{4b3c4504b13940609b81a9d97fb5cac8,
title = "The business value of knowledge management",
keywords = "Business processes, Business value, Competitive value, Knowledge management",
author = "Ryan, {Sherry D.} and Bashorat Ibragimova and Gina Harden and Windsor, {John C.}",
year = "2012",
language = "English",
isbn = "9781622768271",
series = "18th Americas Conference on Information Systems 2012, AMCIS 2012",
pages = "1273--1279",
booktitle = "18th Americas Conference on Information Systems 2012, AMCIS 2012",
note = "18th Americas Conference on Information Systems 2012, AMCIS 2012 ; Conference date: 09-08-2012 Through 12-08-2012",
}